Job Title: Front Desk Officer
Organisation: Uganda Business and Technical Examinations Board (UBTEB)
Location: Kampala, Uganda
Deadline: 28th November 2013.
Ref: UBTEB/HRM/027/11/2013
About UBTEB:
Uganda Business and Technical Examinations Board (UBTEB) is one of the national Examinations Boards in Uganda. This is a professional Examinations Board with the mandate to streamline, regulate, coordinate and conduct credible examinations and award Certificates and Diplomas in the Business, Technical and Vocational professions. The Board therefore conducts Business, Technical and Vocational examinations, including Applied Science specialties such as Biological Sciences (Agricultural, Fisheries, Wildlife, Forestry, Bee Keeping and other related fields), Physical Sciences (Meteorology, Surveys and Land Management, and other related fields), Cooperatives, Social Development, Hotel, Catering and Tourism. UBTEB is committed to conduct quality applied knowledge and skills examinations with an ultimate goal of enabling the students to access further upward academic progressions and employment in the world of work.
Job Summary:
The Front Desk Officer will carry out customer reception and general management of the front office of UBTEB.
Key Duties and Responsibilities:
Ensuring good client relations and customer care as the culture of University.
Ensuring correct information and messages are transmitted or provided at all times
Ensuring efficient use of the telephone system at the switch board
Receiving visitors and directing them to the Officers who the wish to see.
Handling inquiries from visitors/clients and refer them to other officers where necessary. Receiving and transmitting messages to members of staff Looking after the telephone equipment and reporting any faults to the Administrative Officer.
Receive, direct and relay/re-direct telephone messages and fax messages
Receive, open, date stamp and direct mails and other correspondences to the right office Perform any other relevant duty as assigned by the relevant Supervisor
Qualifications, Skills and Experience:
The applicant should hold and honours degree in Education, or Humanities or a field examinable by the Board with a certificate in Customer Care or Public Relations.
A certificate in Office Practice and administration or Front desk management is an added advantage.
Age Limit: Less Than 40 Years
How to Apply:
All applications should be handwritten and in triplicate (three (3) copies), each with the most recent passport size photographs, detailed CVs, academic documents, recommendation letter from the most recent employer and other relevant documents should be submitted to:
the Executive Secretary
Uganda Business and Technical Examinations Board,
P.O. Box 1499,
Kampala at Plot 7, Valley Drive, Ntinda- Kyambogo Road, Kampala, Uganda.
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