Customer Care Attendant(National Medical Stores)-Career opportunity in Uganda

Job Title: Customer Care Attendant
Job Ref: NMS 2013/24
Organization: National Medical Stores
Salary Scale: Grade 9
Location: Arua, Uganda
Deadline: 15th November 2013 by 5PM
Reports to: Customer Care Representative
About NMS:
National Medical Stores is an autonomous Corporation that was established by an Act of Parliament 1993. Our mandate is to procure, store and distribute medicines and other medical supplies to public health facilities. Our vision is “A Population with Adequate and Accessible Quality Medicines and Medical Supplies.” Our Mission is “To effectively and efficiently supply essential medicines and medical supplies to public health facilities in Uganda”

Job Summary:
The Customer Care Attendant will provide office support to Customer Care Representative and to provide in-house front desk service.

Key Duties & Responsibilities:
    To answer customer inquiries at the Regional Office
    To receive documents, record them and arrange for their delivery to NMS
    Headquarters
    Receive and direct all internal and external calls to appropriate destinations
    Serve as a Front Desk Person of the office
    Perform any other duties as assigned from time to time by the supervisor

Qualifications, Skills and Experience:
    The applicant should hold a relevant Diploma in business or related discipline
    Computer literacy a requirement
    At least two years (relevant) experience in handling customers.
    Training in customer service is an added advantage.
    The applicant must be fluent in the two most commonly spoken languages in the area where the office is located.

How to Apply:
All interested candidates should send their via post or hand deliver applications to:
The Head of Human Resource and Support Services,
National Medical Stores, Plot 4-12, Nsamizi Road,
 P.O Box 16, Entebbe, Uganda.

The applications should include updated CVs that should include names and addresses of the last two employers with hand written applications indicating the reference number of the position you are applying for and giving three referees with their full time telephone contacts, email and postal addresses indicated on the application letter.
Photocopies of the original academic documents should be attached.

Please note that National Medical Stores reserves the right to verify Photocopies of the academic documents attached with the relevant awarding institutions to authenticate their validity. Any form of canvassing will lead to automatic disqualification. Only candidates who meet the specifications indicated for the jobs will be contacted.

NB: National Medical Stores is an equal opportunity employer.