Front Desk Assistant(National Medical Stores)-Job opportunities in Uganda

Job Title: Front Desk Assistant
Job Ref: NMS 2013/26
Organization: National Medical Stores
Salary Scale: Grade 7
Location: Entebbe, Uganda
Deadline: 15th November 2013 by 5PM
Reports to: Human Resource Management Officer
About NMS:
National Medical Stores is an autonomous Corporation that was established by an Act of Parliament 1993. Our mandate is to procure, store and distribute medicines and other medical supplies to public health facilities. Our vision is “A Population with Adequate and Accessible Quality Medicines and Medical Supplies.” Our Mission is “To effectively and efficiently supply essential medicines and medical supplies to public health facilities in Uganda”

Job Summary: The Front Desk Officer will conduct reception service and telephone switchboard operation.

Key Duties & Responsibilities:
    Receive, record bookings and make outgoing calls
    Maintain records and verify telephone bills before forwarding for payment processing
    Receiving all incoming calls and route them to relevant personnel, attend to routine inquiries and record all messages received in line with NMS customer care guidelines
    Maintain the front desk office infrastructure in line with front office desk management practices
    Receive customers/visitors to corporation and guide them to relevant offices in line with NMS customer Care guidelines

Qualifications, Skills and Experience:
    The applicant should hold a Diploma in Secretarial Studies or in Business Administration
    Computer literacy a requirement
    Able to communicate effectively, especially verbally
    At least two years post qualification experience
    Should have under taken training in Customer Care.

How to Apply:
All interested candidates should send their via post or hand deliver applications to:
The Head of Human Resource and Support Services,
National Medical Stores, Plot 4-12, Nsamizi Road
P.O Box 16, Entebbe, Uganda.

The applications should include updated CVs that should include names and addresses of the last two employers with hand written applications indicating the reference number of the position you are applying for and giving three referees with their full time telephone contacts, email and postal addresses indicated on the application letter.
Photocopies of the original academic documents should be attached.

Please note that National Medical Stores reserves the right to verify Photocopies of the academic documents attached with the relevant awarding institutions to authenticate their validity. Any form of canvassing will lead to automatic disqualification. Only candidates who meet the specifications indicated for the jobs will be contacted.

NB: National Medical Stores is an equal opportunity employer.