Job Title: Trade Officer - Operations – 00141094
Post(s):Several
Organisation: Barclays Bank Uganda
Job Location: Kampala, Uganda
Deadline: 27th January, 2014
Reports to: Team Manager: Trade Service Centre
About Barclays Bank Uganda:
Barclays Bank (Uganda) Limited, commonly known as Barclays Bank (Uganda), is a commercial bank in Uganda. It is one of the commercial banks licensed by Bank of Uganda, the national banking regulator. Barclays Bank (Uganda) opened for business in Uganda in 1927, with two branches in the capital city, Kampala and one in Jinja, the country's second-largest commercial centre. In February 2007, Barclays Bank completed the acquisition of Nile Bank Uganda Limited, strengthening its presence in the country. As of April 2012, Barclays Bank (Uganda) employed more than 800 individuals (known as "colleagues", within the bank). At that time, it had forty-four branches and sixty-five ATMs in service.
Job Summary:
The Trade Officer will be responsible for preparing adequate trade documentation for processing by the International Processing Hub. S/he will also be charged with processing guarantees end-to-end.
Key Duties & Responsibilities:
1. Preparation of trade documents for processing by IPH (30%)
Receive trade documents (Import LC’s, Export LC’s, Bills for Collection) from customers, relationship managers and branches.
Lend a hand to customers to complete documentation or application forms when required.
Verify documentation for workability and conduct signature verification.
Undertake a count of all trade documents presented for negotiation against relevant schedules from customers or agent banks in respect of export and import letters of credit and foreign collections.
Ensure that all documents have been received prior to registering the transactions.
If documents are incomplete or do not fulfill workability requirements, call back customers to obtain the additional details or documents. Check compliance to UCP500.
Check limits and availability of funds to cover the documents. For transaction above pre-determined limits, obtain authorisation from Relationship Managers for the transaction to proceed.
Register the documents on e-Trade (Eximbills) by inputting core information.
Release documents input by other Trade Officers that fall within the personal processing limit. Items above limit have to be referred to the Team Manager for release.
Hand the document to the e-Trade Operator for scanning.
Action dairy report entries assigned from Team Manager.
2. Processing Output (20%)
Action advices received via e-Trade which comprise advices to customers in respect of payment against export trade transactions, request for payment instructions to cover import trade transactions, inward letters of credit and guarantees, documentation schedules to overseas banks and schedules for presentation of documents to customers.
Follow up outstanding payments with customers.
Review daily audit trails sent from International Processing Hub that all scanned documents have been received at IPH and acted upon in terms of the turnaround times contained in the SLA.
Follow up on any exceptions raised.
Print confirmations received on the e-Trade system and hand to the e-Trade Operator for despatch to customers.
Endorse customer documents issued in the name of the bank together with a second Trade Officer.
3. Processing of Guarantees (30%)
Receive applications from customers to establish bank guarantees and verify signatures against mandates held by the bank. Obtain signed indemnity form from the customer.
Make certain that credit limits are available.
Send guarantee wording to Legal department for approval of the wording of the guarantee.
Prepare the guarantee and register on Eximbills (e-Trade).
For foreign currency guarantees, check availability of funds with Treasury.
Raise the entries for the cash securities and hand to a second Trade Officer for signature. In case the amount of the entry exceeds the signing limit, hand to the Team Manager for approval before sending to Voucher Processing for signature.
Close expired guarantees by recovering expired guarantee original documentation from the customer and raising the entry to cancel the cash cover.
For current running guarantees, raise entries for recovery of quarterly, half-yearly or annual commissions and fees.
4. Customer Service (10%)
Receive queries from customers. Investigate queries locally or with IPH and respond to customers.
Receive complaints from customers, log and process according the bank’s complaint management procedure. Hand written correspondence to the Team Manager for signature prior to despatch to the customer.
Receive queries from IPH. Follow up with customers and revert to IPH.
Receive queries from the Nostro Reconciliations team. Investigate and contact IPH for processing correcting entries.
5. Control (10%)
Conduct snapchecks on other team members work in the department as assigned by the Team Manager.
On rotation, complete required regulatory returns and submit to the Team Manager for approval and submission.
On request from the Team Manager, act as backup in case of absence.
On rotation, control the physical storage of trade documentation together with the e-Trade Operator.
Perform any other duties as assigned.
Qualifications, Skills & Experience:
The applicant should an Advanced Level certificate or equivalent with good pass in Mathematics and English.
A minimum of two years experience in a foreign transaction environment.
Good working knowledge of the relevant bank policies and procedures, including the Trade Operations Manual.
Detailed working knowledge of Trade products and regulations covering the issuance and acceptance thereof.
Detailed working knowledge of the Eximbills (E-Trade system).
E-Trade Systems Training
Trade Products, including Guarantees
Discipline and Grievance management skills
Performance Development skills
Foundation Training in Banking
KYC and Suspicious Transaction Monitoring
Business Continuity Management
Customer Service Revolution
Fraud Prevention
Achieving Market Leadership.
Some experience working in a trade processing department will be highly preferred.
How to Apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:
https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en_GB
Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.
For queries contact us on 0417122453
Or email: barclays.uganda@barclays.com
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