Desktop Support Engineer(Wipro Technologies)Employment opportunity in Uganda

Job Title: Desktop Support Engineer
Organisation: Wipro Technologies
Location: Kampala, Uganda
Job Summary:
The Desktop Support Engineer role is to provide support and maintenance within the organization's Desktop Computing environment. This includes: installing, diagnosing, repairing, maintaining, and upgrading software on supported devices (Laptops, Desktop, Printers, Scanners, IP Phones, Projects, and Video Conferencing). The engineer is expected to use a combination of remote and physical means to support end users and ensure closure of incidents within SLA targets

Key Duties and Responsibilities:
1. System/Application/Network Support Requirement:
    Ensure desktop computers are connected to Active Directory, file servers, email servers, application servers, etc.
    Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime
    Troubleshooting network connectivity in a LAN/WAN environment
    Requesting and coordinating vendor support
    Install, upgrade, support and troubleshoot computer hardware and any

2. Other authorized peripheral equipment:
    Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment

Qualifications, Skills and Experience:
    The candidate should possess good working technical knowledge of current Internet technologies and protocols like DNS DHCP, TCP/IP, Active Directory,
    Ability to operate tools, components and peripheral accessories.
    Windows XP, Windows 7, Windows 8 experience
    Microsoft Office 2007, Office 2010, 2013 experience
    Self-confidence and interpersonal skills
    Analytical and problem solving skills
    Good communication (both verbal and written) skills
    Able to operate with minimal supervision
    Able to manage time effectively, set priorities appropriately, schedule calls
    
How to Apply:
All suitably qualified candidates should visit the web link below and create a profile on the NFT Consult website by entering their e-mail addresses

Please visit web link below and click Apply now if convinced you have the job requirements
http://recruitment.nftconsult.com/careers/index.php?m=careers&p=showJob&ID=375