Operations Manager(Five Talents Uganda (FTU) Ltd)-Job Vacancies in Uganda

Job Title: Operations Manager
Organisation: Five Talents Uganda (FTU) Ltd
Job Location:Kampala, Uganda
Deadline: 17th January, 2014.
About FTU:
Five Talents Uganda (FTU) Ltd. is an Anglican Christian Micro-enterprise Development Institution affiliated with Five Talents International (FTI) with Five Talents United Kingdom (FTUK) as Major Partner.

Job Summary:
The Operations Manager will offer strategic management for FTU operations while ensuring performance of the company portfolio.

Key Duties & Responsibilities:

• Develop strategic and operational plans, consistent with FTU's mission and objectives, to set the direction, targets and expectations of operational staff.
• Monitor and report on the company performance, managing any risk and opportunities identified on a timely basis, so as to ensure that the planned performance is achieved.
• Ensure that FTU's key performance indicators are raised and kept in line with microfinance industry best practices.
• Work with the Board, Management and staff to develop and refine the policies and procedures in place, ensuring they are adapted and improved to meet the needs of FTU, its clients and its operations at all times.
• Steer, assess and train the branch managers and their teams, taking all opportunities to improve the standards of professionalism, service, efficiency and work quality.
• Work with the Finance and Administration Manager to maintain the smooth and effective running of the portfolio management, ensuring FTU's management information needs are effectively met.
• Develop and implement marketing plans and strategies for the company, building awareness and demand for FTU's products and services.
• Keep on top of trends and issues in the Uganda Microfinance industry, applying such knowledge through the development of FTU product range
• Manage the establishment of branch offices and services in newly identified markets; establish effective operations and achievement of agreed growth plans.
• Perform any other assigned tasks.

Qualifications, Skills & Experience:

• The Operations Manager should possess a good university degree in business, economics, finance or microfinance from a recognized university
• At least three years’ work experience in a senior operations management position in the financial services industry.
• Additional postgraduate qualifications in the above fields will be an added advantage. Knowledge, skills and experience in managing microfinance operations
• Broad understanding of portfolio management techniques
• Strong Human Resource Management and leadership skills
• Excellent understanding of microfinance best practices at local, regional and international levels
• Capacity to work independently in developing and implementing action plans guided by the company's business plans and strategies

How to Apply:
All Applications should have a detailed C.V and at least two references should be submitted to the address below;
The General Manager, 
Five Talents Uganda Limited, 
Plot 351C Balintuma Road, 
Namirembe P.O. Box 34653 Kampala, Uganda.

NB: Only shortlisted candidates will be contacted. Ladies are encouraged to apply.