ICT Assistants(Uganda Electricity Distribution Company Limited)-Job careers in Uganda

Job Title:  ICT Assistants
Post(s):3 Job vacancies
Organisation: Uganda Electricity Distribution Company Limited (UEDCL)
Job location:   Uganda
Deadline: 13th December, 2013
Reports to: Principal ICT Officer

About UEDCL:
Our client, Uganda Electricity Distribution Company limited (UEDCL) is a high profile organization in Uganda. Uganda Electricity Distribution Company Limited (UEDCL) is a limited liability company incorporated in Uganda under the Companies Act and started operations on 1st April 2001. The Government implemented a Power Sector Reform and Privatization Policy, which resulted in the separation of Uganda Electricity Board (UEB) into Generation, Transmission and Distribution successor companies.

Job Summary:
The ICT Assistant will plan, Coordinate, monitor and manage all the activities involved in the operation ICT systems in the Territories

Key Duties and Responsibilities:
    Manage and support customer care desk services
    Provide technical support to prepayment metering system
    Support a range of ICT services to internal and external customers
    Manage ICT systems including data backup and security
    Install, configure and troubleshoot prepayment systems and patches
    Daily  checkup of the life of the remote prepayment devices
    Research and support ICT innovations
    Routine and /or daily support for UEDC staff equipment
    Ensuring ICT register is up to date
    Ensuring data, backup, security and confidentiality is adhered to.
    Offer ICT training to staff

Qualifications, Skills and Experience:

•     The applicant should possess a Bachelor’s degree in Computer Science / Information Systems / Information Technology / Software or Computer Engineering/ Data communication.
•     At least two years of experience in customer care and or front desk management or ICT software and hardware support in busy organization.
•     Experience in energy prepayment system or credit management systems is an added advantage
•     Experience as systems, administrator / implementer / support for a Windows 2003/ or higher versions of Windows operating system, running a mission critical application based upon Microsoft SQL Server 7.0 or Oracle software is desirable.
•     Skilled in the use of  software packages and a wide range of ICT applications including windows operating systems, printers, networking, antivirus, servers etc
•     Good knowledge of DBMS, SQL Server, Oracle, Post-gres, MYS SQL
•     Good ‘trouble shooting’, diagnostic and problem solving skills good understanding of information systems lifecycle
•     Should be able to work in the remote areas, and ride or travel by motorcycle or bicycle.

How to Apply:
All suitably qualified and interested persons who meet the above criteria should send their handwritten applications together with an updated CV with at least three suitable referees with their telephone contact to:
The Director
Human Capital Management Services
AH Consulting Limited (AHCL)
Plot 10, Saddler Lane – Naguru
P.o.Box, 8699, Kampala Uganda